Shipping policy

Processing Time

All orders are processed within 1–3 business days after payment is received. Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note: Orders are not processed or shipped on weekends or holidays.

Shipping Time

Delivery times vary depending on your location and selected shipping method:

  • Standard Shipping: 7–15 business days

  • Express Shipping (where available): 5–10 business days

Shipping times may vary due to factors beyond our control such as customs delays or courier issues.

Shipping Rates

Shipping costs are calculated at checkout based on your order total and delivery address.

  • Free shipping may be available on qualifying orders during special promotions or minimum purchase thresholds.

Order Tracking

Once your order ships, you’ll receive an email with a tracking link so you can monitor your delivery in real-time.

Wrong Address Disclaimer

Please make sure your shipping address is entered correctly before completing your purchase.

RadiantRoot is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your order hasn’t arrived within the expected timeframe, please contact us at kabdinur@gmail.com. We’ll gladly assist in locating your package and resolving any shipping issues.

International Shipping

We currently ship to most countries worldwide. International delivery times may vary depending on customs and import regulations. Any applicable customs fees or taxes are the customer’s responsibility.

Contact Us

For any questions regarding your order or shipping, please reach out to our support team at kabdinur@gmail.com — we’re always happy to help!